Rabid trolls prompt Twitter to promise ‘Report Abuse’ button on all messages

Women more in favour of porn filters than men

Twitter abuse buttonUK journalist and feminist leader Caroline Criado-Perez spearheaded a campaign to replace Charles Darwin’s image with Jane Austen’s on a British banknote.

Good idea, said the Bank of England. Then, all hell broke loose.

For nearly 48 hours following last Thursday’s announcement that Jane Austen’s likeness would grace the £10 note starting in 2017, the death and rape threats poured in from Twitter.

According to Criado-Perez, during that period, she received a flood of internet trollery ejaculated at the rate of 50 pieces of scum per hour.

At least one of her supporters, MP Stella Creasy, also received murder and rape threats.

On Sunday night, police arrested a 21-year-old man in Manchester in connection with the hostile tweets.

Over the weekend, the vitriolic storm had serious repercussions for Twitter, which is now looking at a threatened boycott for its failure to stop this kind of abuse.

As of Wednesday morning, a Change.org petition calling for Twitter to add a “report abuse” button to its service had attracted 106,258+ supporters.

Twitter has responded, promising exactly that.

TechDay reports that Twitter will work on such a button, added to all messages, though it’s already available on iPhone apps.

The company plans to expand the function to Android and beyond.

As it is, Twitter’s existing rules call for suspension of accounts that get reported for abuse of its rules.

That, obviously, wasn’t sufficient for many people.

In the fallout from the Criado-Perez incident, Mark S. Luckie, manager of Journalism and News on Twitter, was forced to lock down his account in response to public outcry, TechDay reports.

Beyond the new Report Abuse button, Twitter asked for all police reference numbers and specific tweets so that the company can ensure that both Criado-Perez and Creasy were “connected to the right people for conversations to continue on Monday”, according to HuffPost.

HuffPost reports that Creasy had asked for a meeting with Twitter, along with fellow MP Steve Rotherham “on how we ensure that Twitter is able to comply with the Protection From Harassment Act in Britain.”

Whether or not a Report Abuse button will help curb such attacks is now a matter of debate, as can be seen on Twitter itself.

One user, Simon Evans, suggested that such a button would be used “with all the restraint [with which] the Simpsons used their electric shock buttons on each other.”

On the broader subject of just what, exactly, happens to reports of abuse, the BBC filed a Freedom of Information request.

The request has revealed that more than 1,700 cases involving abusive messages sent online or via text message reached English and Welsh courts in 2012, the BBC reported on Tuesday.

That represents a 10% increase on the figures for 2011, according to the Crown Prosecution Service (CPS).

Many users of Twitter, along with other platforms, make threats of murder or death, often meant as jokes.

Just yesterday three more female UK journalists – Guardian columnist Hadley Freeman, Independent columnist Grace Dent and Time magazine’s Catherine Mayer – received the same bomb threat from anonymous users on Twitter that details how there had been bombs placed outside their houses, ready to explode at exactly 10.47pm.

It’s important to bear in mind that such threats are a criminal offense in many places, regardless of whether they spout from a pugilistic mouth or via email, blog, phone call, or newspaper ad.

Here’s a blurb from the law in the US state of Alaska:

A person commits the crime of coercion if the person compels another to engage in conduct from which there is a legal right to abstain or abstain from conduct in which there is a legal right to engage, by means of instilling in the person who is compelled a fear that, if the demand is not complied with, the person who makes the demand or another may inflict physical injury on anyone...

Under California law, a death threat of any kind, whether it’s meant as a joke or not, is a misdemeanor punishable by up to a year in prison and restitution payments for any personnel, emergency response, or property damage the threat causes, according to attorney Daniel Jensen.

A theoretical example, from Jensen’s law office:

If you plant a fake bomb and issue a death threat, even as a joke, you can be fined for the full cost of containing and disposing of the fake bomb. Depending on what cleanup services are needed, if any, these fines could be substantial.

Troll. Image courtesy of ShutterstockOK, sounds serious. Do such laws actually stop anybody? If so, you’d think that internet trolls would be lawsuited into oblivion, right?

There have been scads of court cases involving intimidation-via-social media, but what’s the likelihood of anybody actually getting convicted and penalized?

Well, that’s a good question, I told myself.

Here are a few cases of Twitter prosecutions:

  • Two teenage girls from Steubenville, Ohio: arrested in March and charged with sending online threats to a 16-year-old rape victim via Twitter. A 16-year-old was charged with a misdemeanor count of aggravated menacing for threatening the victim’s life; a younger girl was charged with a misdemeanor count of menacing for threatening bodily harm. They were both charged with intimidation of a witness, which is a felony.
  • Paul Chambers: convicted in UK court of a terrorist offense based on a tweet threatening to blow up Robin Hood Airport because they couldn’t get snow cleared. It was obviously a lame joke, and the decision was overturned on appeal in 2012.

Short of prosecution, what do you think about Twitter’s Report Abuse button?

Will it help to shut these trolls the &^%$$ up?

Would a boycott of Twitter help? Or is that misplaced blame, given that Twitter can’t possibly police every single tweet that flows through it?

Your thoughts are welcome – particularly since somebody(ies) behind the magic curtain at Naked Security headquarters, praise be, keeps troll comments from getting published.

(Thanks, guys!)

Image of online troll courtesy of Shutterstock.